Stop hunting down text messages.
ServiceFixes centralizes all tenant requests into one unified dashboard. Dispatch vendors, track progress, and get approvals without the chaos.
Standardize repair intake across your portfolio.
Tenant texts, calls, emails, web forms, and QR scans land in one place, tied to the right building.
Set per-property limits; anything above routes to the manager or owner — with MFA on high-value sign-offs.
See quotes, payments, and spend across the portfolio with itemized, disclosed pricing.
Every repair becomes a documented report attached to the building, ready to export.
Every repair leaves an evidence trail — not a guess.
ServiceFixes keeps the photos, messages, approvals, payments, technician notes, and reports tied to the property and asset, so the next repair never starts from zero.
- 01Capture
Photos, video, messages, and the symptoms — collected the moment the problem is reported.
- 02Approve
Written quotes and authorizations, with MFA on high-value sign-offs.
- 03Pay
Diagnostic, deposit, and final invoices paid through secure links.
- 04Repair
Technician notes, parts used, and before-and-after images logged on the ticket.
- 05Report
A finished repair report tied to the property and the exact asset.
Frequently asked questions
Tenant texts, emails, voicemails, web form submissions, and QR scans all land in one inbox tied to the correct property. You triage, dispatch, and approve from a single dashboard instead of hunting through phone threads.
Read the full guide on How does ServiceFixes consolidate tenant requests
Yes. Set per-property approval thresholds — anything above the limit routes to the property manager or owner for approval (with MFA for high-value work) before a vendor is dispatched.
Read the full guide on Can I require approval before vendors are dispatched
No. Tenants only see their own request via a secure public token. They never see other tickets, internal notes, vendor markups, or sensitive property data.
Read the full guide on Do tenants see other tickets or vendor pricing
Yes. Bring your preferred electricians, low-voltage techs, and EV/IoT specialists. Vendors receive structured work orders by SMS or email and submit completion photos and invoices through the platform.
Read the full guide on Does ServiceFixes integrate with our existing vendors