Help article

Bringing your own vendors into ServiceFixes

Use your preferred electricians, low-voltage techs, and EV/IoT specialists. Vendors receive structured work orders by SMS or email and submit completion photos and invoices through the platform.

The question

Does ServiceFixes integrate with our existing vendors?

Adding a vendor

From admin settings you add a vendor with their trade, service area, license number, insurance details, and a primary phone or email. Vendors don't need to install anything — they receive structured work orders on whatever channel they prefer.

What the vendor receives

A structured work order with the property address, access notes, scope from the approved quote, the contact for on-site coordination, and a one-time link for uploading photos, notes, and the invoice.

Vendors can mark a job in progress, request more info, or complete and sign off — all through the same link, no app required.

Pricing transparency with your vendors

You can choose whether to show the vendor's quoted amount, a marked-up customer-facing amount, or both. The audit log records both numbers regardless, so reconciliation is clean at month end.

Ready to start?

Open a request — we'll triage, dispatch, and document it on your property's permanent record.

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