From first report to documented resolution.
ServiceFixes turns a repair problem into a clear, documented workflow — report, show, diagnose, track, and keep the record.
- 1
Report the problem
Submit a request, upload photos, or describe what is happening. No account is needed to start.
- 2
Show what's wrong
Use photos, video, or Live Assist to give better context so the issue is understood before anyone is dispatched.
- 3
Diagnose the next step
ServiceFixes helps determine if the issue can be resolved remotely, needs dispatch, requires parts, or needs approval.
- 4
Track the work
Technicians get better context, capture evidence, and document the job as it happens.
- 5
Keep the record
Every repair can produce a summary, evidence trail, and report tied to the property or asset.
A repair you can actually account for.
One place for the request, evidence, decisions, and outcome.
The people doing the work see the problem before they arrive.
A clear report of what happened and what was done.