Help article

EV charger problems we repair

Faulted or offline chargers, billing and network errors, failed contactors, GFCI/ground-fault trips, connector and cable damage, and install diagnostics for residential and commercial Level 2 and DC fast chargers.

The question

What EV charger problems can you repair?

Hardware failures

Failed contactors, blown fuses, damaged connectors and cables, failed handle locks, melted pins, screen and indicator failures, and ground-fault module faults that won't clear.

Network and billing

Chargers that won't talk to the back-office, OCPP errors, payment terminal failures, RFID readers that won't enroll, and chargers that complete sessions but don't bill.

Install-related issues

Wrong wire gauge, undersized breakers, ground-fault trips traced to the install rather than the charger, and chargers that draw less than rated because of upstream supply issues.

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