Help article

Brands and models we service

We service most major residential and commercial EV charger brands. Submit the make, model, and any error code on the unit and we'll dispatch a technician familiar with that platform.

The question

Do you work on chargers from any manufacturer?

What to send

The make and model from the front of the unit, the serial number from the side or bottom plate, and any error code or error light pattern shown on the screen or LEDs.

If you have the network/operator name (the brand of the back-office), include that — some failures are platform-specific.

How we match you to the right tech

Vendors carry tags for the platforms they're trained on. The dispatch goes to a tech with experience on your charger family so they arrive with the right diagnostic tools and any common spares.

Ready to start?

Open a request — we'll triage, dispatch, and document it on your property's permanent record.

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