Help article

Tracking repairs across many sensors and controllers with asset QR codes

Each device can be tagged with an asset QR code. Scanning the QR opens a request tied to that exact device, and every repair becomes part of that asset's permanent history.

The question

How do I track repairs across many sensors and controllers?

Generating asset QR codes

From the portal, generate QR labels per asset (controller, sensor, gateway). Print and apply them to the device or its enclosure.

What scanning does

A scan opens an intake form with the asset, the property, and the device's prior service history pre-loaded — staff or tenants don't have to describe the location or model again.

Asset-level reporting

Each asset accumulates a per-device history: install date, every repair, parts replaced, and total cost of ownership. That feeds into capital planning for replacement vs. repair decisions.

Ready to start?

Open a request — we'll triage, dispatch, and document it on your property's permanent record.

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